Process
How we workwith you.
A clear process eliminates uncertainty. You know what to expect at each phase, when, and why. Small pieces of work start quickly; more complex systems begin with a diagnostic and are delivered in phases.
Duration
Days, or 1–2 weeks
Understand
The problem first, the tool second.
Before designing or writing code, we need to understand the problem, who it affects, and which systems are already running. What gets asked for is often not what is actually needed — this phase is where that surfaces.
In this phase
- →Opening session to understand the problem
- →Review of current processes, data, and tools
- →Who uses the system, and how they work today
- →Defining what a good result would look like
- →Scope and priorities in writing
Duration
Days, or 1–2 weeks
Design
The solution, before it gets built.
We define the solution: workflow, interface, technical architecture, and scope. We choose the level of technology the problem genuinely needs, and agree timelines and budget before anything gets built.
In this phase
- →Technical and functional proposal
- →Choosing the technology level: rule, algorithm, machine learning, or generative AI
- →Solution architecture
- →Wireframes or interface design for approval
- →Work plan with milestones
- →Formal contract and agreement
Duration
Project-dependent
Build
In visible pieces, not in a black box.
We implement in iterations you can see and try. You don't wait weeks for one big final delivery — you review something that already works.
In this phase
- →Reviewable partial deliveries
- →Frequent reviews with you
- →Project tracking portal
- →Version control and documentation
- →Adjustments based on your feedback
Duration
Days
Validate
Against the real workflow and real people.
We test the solution against the actual workflow and with the people who will use it. A system that works in a demo and breaks on the first Monday is worth nothing.
In this phase
- →Testing with real data and real cases
- →Hands-on use by the people who will work with it
- →Fixing whatever those tests surface
- →Short training and usage documentation
- →Coordinated go-live
Duration
Ongoing (optional)
Improve
Launch is the beginning, not the end.
We can stay on: monitoring, maintaining, and extending the system where it adds value. It's optional — some projects are delivered and closed, and that's fine too.
In this phase
- →Monitoring and error alerts
- →Maintenance and updates
- →Small continuous improvements
- →Performance and cost review
- →Proposal for the next phase, if it makes sense
Frequently asked questions
How long does a typical project take?
It depends on scope. As a guide: a corporate website usually runs 4–6 weeks, a focused automation 3–8, and a custom application considerably longer. We give you a concrete timeline for your case before starting.
Does everything start with a long diagnostic?
No. A focused piece of work — a website, a specific automation — can start within days. A paid diagnostic makes sense when several processes or systems need reviewing before anyone can say what to build.
Do I need artificial intelligence?
Not necessarily. Often a rule or a classical algorithm solves the problem better and more cheaply. If AI does add value, we justify it with its running and maintenance cost before building anything.
Can I see progress during the project?
Yes. We work with a client portal where you can see the status of each phase, the deliverables, and communicate directly.
What if the project needs changes midway?
Small changes within the agreed scope don't generate extra costs. Scope changes are quoted before execution — never a surprise.
Do I need to know technology to work with you?
No. We bring the technical side — you're the one who knows your business. Our job is to translate your goals into something that works.
And when the project ends?
You can take everything and run it yourself, or take on ongoing support so we maintain, monitor, and improve what was built. There's no mandatory lock-in.